The easiest NPS survey in the market
Send surveys to your customers and gather actionable feedback.
Segmented analysis with just one click
Just add some columns to the CSV you upload and we will automatically create filters for you. See NPS differences by product, geography or any other property you define.
Send NPS surveys in multiple languages.
Your customers will answer the NPS question in their native language. Add their prefered language to your CSV and Promoter Ninja will do the rest.
Fully Code-Free Customized
Add your logo and pick your colours to customize your NPS survey e-mail within the Promoter Ninja app, no coding knowledge required.
Import your data easily
Upload your contacts with a simple CSV. Add as much columns as you need to further filter the results based on your own segmentation criteria.
Analyze responses in real time
Get immediate feedback from your customers. Gather your NPS score plus the answers to your open-ended questions and filter them in real time.
Multi-channel surveys
Survey your customers directly on your website or send surveys via email or SMS.
Ask any customer satisfaction question
Ask the right question at the right moment to get the most actionable feedback. Choose among the main customer satisfaction questions.
- NPS®
- Net Promoter Score®
- CSAT
- Customer Satisfaction
- CES
- Customer Effort Score
- 5-star
- 5-star rating
Send surveys now
Choose your plan
The simplest pricing in the market. All features included.
Survey 1K
Send NPS surveys to 1,000 people monthly.
- Unlimited segmentation criteria
- Unlimited surveys
- Survey customization
- Developer's API
Survey 10K
Send NPS surveys to 10,000 people monthly.
- Unlimited segmentation criteria
- Unlimited surveys
- Survey customization
- Developer's API
Survey 100K
Send NPS surveys to 100,000 people monthly.
- Unlimited segmentation criteria
- Unlimited surveys
- Survey customization
- Developer's API
What our customers say
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Net Promoter, NPS are registered service marks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.